Last updated on: 11-09-2024 07:30:56

Introduction

At Crizz Infotech Pvt Ltd, we strive to deliver digital products and services with efficiency and transparency. Our Shipping & Delivery Policy outlines the terms under which we manage the delivery of our app, web, and software development solutions.

Delivery of Digital Products

• Instant Access: For digital products like app licenses or web-based services, delivery will occur via email or other electronic means upon payment confirmation.
• Project-Based Deliverables: Custom web or app development projects will follow the timeline agreed in the project contract, with deliverables shared securely after completion of each phase.

Delivery of Physical Products

• Physical products like merchandise are shipped within India and selected international locations.
• Orders are processed within 1-3 business days, with delivery times ranging from 5-7 business days domestically and 10-15 business days internationally.

Order Tracking

You will receive a tracking number via email for physical products, allowing you to monitor the delivery progress.

Issues with Digital Deliverables

• Access Issues: For any problems with digital access, contact us immediately, and we will resolve the issue.
• Revisions: Custom project revisions are handled as per the project�s agreed terms, with delivery dates communicated accordingly.

Delayed or Missing Deliveries

For any delays or missing deliveries, please contact our support team to resolve the issue as soon as possible.